Shipping policy

Shipping Policy

Thank you for shopping with GRIPP.

Order Processing:
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Times:
Estimated delivery times vary depending on the destination and shipping carrier. Most orders are delivered within 3–10 business days after shipment.
*Please note that delivery times are estimates only and are not guaranteed.

Shipping Costs:
Shipping costs are calculated and displayed at checkout before payment is completed.

Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available.

Delays:
GRIPP is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances outside our control.

International Orders:
Customers are responsible for any applicable customs duties, import taxes, VAT, or other fees required by their local authorities unless otherwise stated at checkout.

Incorrect Shipping Information:
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at store@elitem.co within 7 days of delivery or expected delivery so we can assist in resolving the issue.

Contact

For shipping-related questions, please contact:

GRIPP
EliteM AI Inc
store@elitem.co
https://imgripp.com